1. This can work with Aqara Home APP and Apple HomeKit, it doesn't work with Mi Home APP.
2. Please change the region of Aqara Home APP to "China" first when connect.
3. It must work with Aqara Hub Zigbee 3.0 : M1S / M2 / E1 / G3(Chinese Version)
Basic Parameter Brand: Aqara Product model: RTCGQ13LM Product size :74 x 74 x 43.3mm Sleeve size :113 x 113 x 41mm Wireless connection to : Zigbee 3.0 Battery model: CR2450 Implement standard :Q/QLML002-2020 Operating temperature :-10°C-+35°C Operating humidity: 0 to 95%RH, non-condensing Detection distance: 5m The detection Angle is about: 60°conical Circle with a diameter of: 6m (at a distance of 5m)
Q&A How do I determine if the sensor is connected to the gateway? Press the reset button of the human sensor. If the gateway plays the prompt tone "Connection is normal" or "beep", the communication between the sensor and the gateway is normal. If no prompt is displayed, reconnect the sensor to the gateway. If no prompt tone is displayed, the sensor battery may be exhausted. Replace the battery and try again.
Where should the sensor be installed? 1, installed in the need to detect whether there are people in the area, such as living room, bedroom; 2, can be used to install the top or wall mount two ways; 3. Please place it on the metal surface by mistake.
Does the pet trigger the sensor? Yes, even weak signals from pets can be detected.
What is the reason for the sensor connection failure? 1. The device may be too far away from the gateway. Move the sensor closer to the gateway and add the device again. 2. Ensure that the gateway is connected to the network.
What are the possible reasons for the sensor to be offline? 1. The device is too far away from the gateway. 2. The battery is low or dead. 3. The sensor is installed on a metal surface, and the signal is disturbed.
How do I reset the sensor? Hold down the reset button for 5 seconds, and the indicator blinks three times to restore factory Settings. What size of mounting hole is required when using sleeve? It is recommended to have a diameter of 95-105mm and a depth of 60 Mmos