Warranty policy

Ezlo Hubs

All Ezlo Secure, Ezlo Plus, Ezlo PlugHub 2, and Ezlo Atoms purchased on or after May 10, 2021 are covered by Ezlo’s Smart Home for Life guarantee, which features an industry-leading 3-year limited warranty. Hubs purchased before May 10, 2021 include a 1-year limited warranty. To learn more about our Smart Home for Life guarantee, click here.

Vera Hubs and VistaCam Cameras

Ezlo Control, Ltd strives to build the very best products possible. Should your Ezlo Smart Home Controller or VistaCam Camera fail within the first 12 months of ownership, we will repair or replace your unit, free of charge.

3rd-Party Devices

All other devices purchased from Ezlo are covered by their manufacturers’ warranties. Please check individual products on https://shop.ezlo.com/ or details.

Support

Extraordinary customer support is the difference between a good smart home experience, and a great one. We take a lot of pride in the passion, professionalism, and personality of our Support Team. If you need a helping hand, they are standing by.

Phone: +1 (866) 966-2272
Email: support@getvera.com

Get Help

http://support.getvera.com/

Top 6 Reasons to become an Ezlo reseller

Become an Ezlo Reseller

See what makes us different and how we can help you grow your business.


1. Our platform works with everything

Which helps you enable the services and experiences your customers want.

Learn more

2. Your customers get a path to growth

The greater their potential lifetime value,  the stronger your business becomes.

Learn more

3. We offer one-stop shopping

Save time on ordering with our full product lineup plus third party devices.

Learn more 

4. We’re growing faster than anyone

Our innovation means your customers will always have the latest technology.

Learn more

5. Live support when you need it

For you and your customers,  16 hours a day, 7 days a week.

Learn more

6. Exclusive New Reseller Deals

Get two ways to save on your initial order!

Learn more

Become an Ezlo Reseller Customer Product


We work with everything

Become an Ezlo Reseller Vera Controller

And we mean everything. Our brand promise is to work with every commercially available Z-Wave and Zigbee device, that’s thousands of devices! Plus we work with the 28,000 Wi-Fi devices you can connect via your voice assistants. We work with those, too, and are the only IoT company that lets users send commands between those platforms. Does anyone else let you use Siri to trigger an action via Alexa? We don’t think so.

Offer a path to growth

Become an Ezlo Reseller Path to Grow

Where else can you get your customers started with a $29.95 Z-Wave hub or go all the way to a multi-radio hub with built-in security features like 4G and battery backup? With a powerful app that enables advanced scene creation and incredible voice control, your customers will keep coming back to grow their Ezlo system, which means more long-term revenue for your business.

Save time on ordering

Become an Ezlo Reseller Odering

We don’t just sell controllers. Our product line includes cameras, thermostats, sensors, water damage prevention solutions, and more—plus we sell a huge range of 3rd party devices to give your customers more choice, and give you the ability to build the smart home system they want from a single order.

Innovation is in our name

Become an Ezlo Reseller Innovation

If you want your customers to have the latest technology, there’s nowhere else to be than Ezlo Innovation. We’re creating more IP, and have more patents, than any other company in the space. We have an open, federated API that encourages our development community to design amazing features, and in the past two years we’ve made three acquisitions to strengthen our platform. In an industry where companies come and go, Ezlo is here to stay.

Expert Customer Service

Become an Ezlo Reseller Customer Service

Our bi-lingual Customer Care team is available 7 days a week to answer questions in English or Spanish from you or your customers. This gives you more time to acquire new costumes while we help out the customers you already have.

Exclusive New Reseller Deals

Buy one of our new hubs, get a second one free if you become a reseller by 4/30.

Become an Ezlo Reseller dead 1

Deal 1

Buy an Ezlo Atom

Get ONE FREE


Become an Ezlo Reseller dead 2

Deal 2

Buy an Ezlo PlugHub

Get ONE FREE


Sign up below

or contact sales@ezlo to get your special offer today.

About Ezlo

Ezlo Innovation delivers best-in-class connected solutions to homes and businesses on a global scale. Its family of brands, which includes Vera, MiOS, Fortrezz, and Centralite has nearly 50 combined years of experience in home automation and offers a broad range of devices across multiple communications protocols.

Smart Home Stories Landing Page

What’s your smart home story?

Smart Home Stories vera

With most people stuck at home for a while, this feels like a great time for sharing stories and inspiring others with your creativity! So because the term “smart home” means something different to everyone, we’d love you to tell us what smart home means to you.

Did you create an amazing scene? Which feature has the biggest impact on your life?

Here’s how to share your smart home story:

1) Choose your best smart home story

2) Make a video, an Instagram story, or just write it up

Send it in either via email to marketing@ezlo.com; or by posting it to Facebook or Instagram. Just be sure to use the hashtag #VeraSmartHomeStories and tag our account @veracontrol.

These are our favorite smart home stories so far

Smart Home Stories virtual guard

Hi! I have a lot of smart automation scenes, but the one I’m most proud of is probably this one: If someone is coming near Lights go on, one after our house without a registered smartphone, a virtual dog begins to bark loud inside the house through my Sonos. Lights go on, one after the other if it´s dark outside. A prerecorded voice starts to talk to the dog. Sounds of someone walking up the stairs come next. Any intruder is scared of! I get a notification on my phone and can look into the cameras. A light version of this scene is also activated at nighttime if we´re all asleep! So who wants to have a real dog, with fur all over the place, and demands food and exercise – when you can have a free, nonallergic virtual Vera dog? A.F.

Smart Home Stories No Ghost here

My “Smarthome Story” goes like this: Back in 1987, I bought an X10 Starter Kit from Radio Shack™, composed of a 4-button controller, an in-wall light switch/dimmer, a lamp module, and an appliance module. I set them up around the house and connected our outside spotlights to the dimmer so we could easily turn them “On” and “Off” by pressing the “1” button. Life was good now. The problem was, the outside lights would often turn themselves “On” or “Off” without us doing anything. This was not only puzzling but very upsetting. Worse still, it was impossible for me to troubleshoot the problem since aside from that one glitch, our plug-and-play X10 system worked flawlessly! One day, while talking to the neighbors across the street, they recounted an odd story about their television being “possessed” — seems it was turning itself on every evening, sometimes even coming back on after they had gone to bed. I asked if they had ever heard of X10. They said yes, their son had recently installed such a device behind their living room television. I asked if it was set to House Code “A” (the default setting). They called the son out to inquire, and again, the answer was yes. Turns out HE was the mysterious force causing our exterior lights to toggle off and on! Our houses were simply on the same leg of the electrical transformer, thus allowing the X10 command signals to reach from one to the other. We all had a good laugh, but I swore never to leave an X10 device set to House Code “A” in the future. All these years later, my family still gets a chuckle out of telling that story. Today, I have over 100 modules, transmitters, receivers, and controllers in my collection.

T.G.

Smart Home Stories door ajar

So, we had just left the house on our way to SFO for our 3-week European vacation. Packing for a big trip is always stressful and we were rushed out the door when our uber driver arrived early. We were just about to get on the freeway when my phone chirped, “Front door is ajar”, hmmm, that’s odd, let me pull up my video camera. My heart misses a beat as I see that we had left our front door wide open in the whirlwind of suitcases and carry-ons. we had plenty of time to still make our flight as I asked the Uber driver to return us home. Thank god I had programmed in our “door ajar” scene, it literally saved everything I own. The problem was resolved, I had just justified all of expenses for our smart home and allocated a new budget for more. If we didn’t have our Vera Plus we would have lost everything we owned and probably a ruined trip as well. Ezlo Our home was never so smart as on that day.

P.H.

There’s still time to tell us

what’s your smart home story?

We’ll choose our favorites and feature them online. Winners will get a prize from Vera.

What does a smart home mean to you?

You tell us.

Submit your story

Search Results


Search results page is powered by Searchanise. Please, don’t delete this page

Shop

Smart Home Holiday Deals

Smart Home Holiday Deals Vera

Smart Home Holiday Deals Holiday sale

Orders placed after December 20 may not arrive before December 25.

Save big on stand-alone devices

*Promos are valid while supplies last.

Smart Home Holiday Deals Contact us

Still have questions?

Call our expert Customer Care team to learn more about Vera and find the solution that’s right for you.

Contact us

+1 866 966-2272

Back to Top
Product has been added to your cart
chatsimple