Remote access, optional cloud video, and ongoing platform improvements. Cancel anytime — keep what you paid for through the end of the period.
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Manage your subscription →You are receiving this because you have an online Vera controller connected to the cloud with recent activity.
Effective August 1, 2026, Vera cloud-connected services will require a paid Vera Cloud Bundle package to continue without interruption.
Ezlo has invested significantly in modernizing the cloud infrastructure and keeping Vera included on a supported long-term path. The paid package helps sustain the infrastructure required to keep Vera cloud-connected services maintained, monitored, and supported.
Ezlo Connection is the $2.95/month package, or $29.95/year. It includes cloud access for supported Vera cloud-connected services and Ezlo Sense as a $30 value.
Ezlo HARC stands for Ezlo Home Assistant Remote Access. It is the $7.50/month package, or $74.95/year. It includes everything in Ezlo Connection, 90 days of unlimited video storage, and Ezlo Home Assistant Remote Access.
Yes. Ezlo Sense is included in both the $2.95 Ezlo Connection package and the $7.50 Ezlo HARC package as a $30 value.
No. Ezlo Home Assistant Remote Access is included only in the $7.50/month Ezlo HARC package.
New configurable AI dashboards for Ezlo Sense are coming soon. Customers will be able to modify and configure dashboards based on what matters to them.
If your Vera setup depends on cloud-connected services and you do not choose a package before August 1, 2026, you should expect service interruption.
Integrations that communicate directly with the Vera hub over your local network, such as a Home Assistant integration using the local IP address of the Vera hub, should continue to work as long as they do not rely on Vera/Ezlo cloud APIs.
Any integration, plugin, automation, custom API, or third-party service that uses Vera/Ezlo cloud APIs, cloud authentication, cloud relay, remote access, or cloud endpoints will require a supported cloud package after August 1, 2026.
Yes. Vera Cloud Bundle subscribers receive an additional 20% off the new Z-Wave 800 Smart Plug, Z-Wave Flood Sensor, and Z-Wave In-Line Smart Switch. Use the discount code provided in the email.
The subscriptions are tied to the account.
You will be able to subscribe later to restore your access. Storage will be held for a 30 day grace period beginning the first day your subscription ended.
Our Customer Care team is unable to access your controller without cloud access. To provide support, you will need to have an active subscription.
On plan upgrades, the effect is immediate and charges are prorated, as applicable. On plan downgrades, the change is effective at the end of the current term.
